Frequently Asked Questions
Common questions from wholesale and project procurement customers.
How do I request a quotation?
You can add products to the quote list and submit the Request Quote form. You can also contact us directly on the contact page for bulk or custom requirements.
What is the minimum order quantity?
MOQ depends on product type and customization level. Standard products usually support lower MOQ, while OEM/ODM orders require higher quantities.
Do you support international shipping?
Yes. We support international shipments and provide shipping options based on destination, volume, and delivery timeline.
How long does production and delivery take?
Lead time varies by product and order size. In-stock items ship faster, while customized products require additional production time.
Can I customize logo and packaging?
Yes. We provide OEM/ODM services including logo printing, packaging, and product specification adjustments.
How can I track my order?
Use the Order Lookup page or sign in to your account and view My Orders for status updates.
Still need help? Contact our team.